The operation of the transport company’s distribution platforms is ensured by several operations teams and other operating companies, as an outage can lead to millions in losses per hour. The operations teams are led by the operations management team, which designs and monitors the processes and structural specifications of the secured processes. To this end, […]
Due to a failure of the telecommunications system, a company wanted an inventory of the system environment, including affected ICT components.This was commissioned. SERVICES Procedure List Inventory Incident analysis Solution concept and repair proposal for defects found Classified Sercices Business and IT Consulting (70) Security Risk Analysis (24) Structure Structure Analysis (64) Structure Design (61) […]
For a company in the healthcare sector, the outdated billing system was to be replaced by a new one. To this end, all necessary agreements with the software provider were to be made and a solution implemented that would fit into the infrastructure landscape and also take into account the existing data backups, computer and […]
An aid organization was to be founded, organized, and established within a group of companies. In particular, all organizational and legal matters were prepared, reviewed, developed, and finally implemented, a partner network was established, and the focus of the aid organization was defined. Marketing was planned and implemented, and the processes for the operational organization […]
A company in the healthcare sector was required by law to operate a quality management system and to provide regular evidence of its operation and application. This process was initially carried out on paper, but was a hindrance to everyday business and therefore needed to be mapped electronically so that it could be carried out […]
A company in the agricultural sector needed to improve its email-based business processes. A concept was therefore developed which, by means of roles and automated processes, allows seamless processing of customer inquiries and includes access hierarchies as well as vacation and substitution situations. SERVICES Procedure List Needs analysis Inventory analysis Concept development Implementation Operational support […]
A company in the animal feed trade needed to improve its online presence for closer customer contact. For this purpose, a concept was developed which, in addition to new offers on a newly designed responsive website, also provides customers with an app for mobile devices to download and makes all services available there as well. […]
A company had problems with customer communication. The previous solutions were not suitable for structured tracking and secure handling. Numerous consultations revealed that an email solution with suitable processes and structures was the most suitable solution to the problem and cost considerations also led to a final simple but tricky email-based solution for customer contact […]
A company in the healthcare sector wanted to simplify, streamline, optimize and future-proof its entire IT infrastructure. In particular, it wanted to stop operating its own hardware servers and outsource server operation in such a way that virtual machines are operated in a data center with appropriate performance and security guarantees. To this end, a […]
A company in the healthcare sector needed an inventory and assessment, as well as a recommendation for action and implementation of any necessary measures. In addition, the telephone system was to be converted to VoIP. SERVICES Procedure List Inventory analysis Needs analysis Technology survey Concept development Cost forecast Implementation Acquisition and licensing of required software […]