For a client in the event and leisure activities sector, a marketing concept had to be developed and implemented, and an internet presence planned and implemented with the necessary links to various online platforms. Special consideration had to be given to separating this from the accommodation services also offered as a basis for independent referral […]
A technology consulting company needed to establish an internet presence that would appeal to a very broad spectrum of customers while also addressing each client group in a highly targeted manner, demonstrating the company’s high level of expertise. This required collecting, processing, and integrating a large amount of existing data and enabling data management that […]
For a client in the vacation rental sector with numerous rooms and vacation homes, as well as a restaurant and bar business, the task was to realign the company, redesign the marketing strategy, rebuild the relevant internet presence such as the website, and revamp existing social media platforms. In addition to these, referral marketing and […]
For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements. SERVICES Procedure List Needs analysis Technology analysis and selection Creation of a solution concept Cost forecast for […]
Development of customized solutions for corporate resource planning (ERP), customer contact management (CRM) and the structured documentation of the company’s own content, as well as customer documentation, which can be generated automatically in different security variants for delivery to the customer.The systems were built on the basis of the Jira process tracking platform and the […]
Planning and development of a premium IT service company with a focus on small and medium-sized companies that are subject to increased protection and data protection requirements due to their mission and clientele. These are in particular companies and self-employed persons in the health sector, law firms and tax consultants.By offering a customized portfolio of […]
Development and integration of software components and systems that are used to carry out measurements of non-functional requirements during the development process, which must not remain in the software during subsequent productive operation for performance reasons. Systems with hard real-time requirements, such as financial trading, content management systems, hosting operations or system virtualizations, must meet […]
Full integration of experience-based incident handling support to facilitate and improve handling and speed up workflow for the city administration of a major city in Central Europe. SERVICES Procedure List Needs analyses Technology consulting Technology selection, in particular AI and process technologies Project planning and control Model creation Mock-up creation and piloting Science transfer from […]
Development of a security repository for the experience-based support of employees in the security and fraud detection department of a large telecommunications provider in the processing of security-relevant incidents, as well as a virtual security control center SERVICES Procedure List Needs analyses Technology evaluation Model creation Pilot and mock-up development Science transfer from pilot projects […]
Development of a tool for intelligent support of web-based processing of trouble tickets using ontology-based search mechanisms and development of a user interface for operation in the browser SERVICES Procedure List Project management of the CBR integration Needs analysis Stakeholder management Integration of a case-based system (CBR) and the workflow processes in Unix server environments […]