Development of customized solutions for corporate resource planning (ERP), customer contact management (CRM) and the structured documentation of the company’s own content, as well as customer documentation, which can be generated automatically in different security variants for delivery to the customer.
The systems were built on the basis of the Jira process tracking platform and the Clonfluence platform and make it possible to support, document and manage the entire customer process from planning, initial contact and business initiation to operation with order management from quotation to invoicing and follow-up order management.
SERVICES
Procedure List
- Needs analysis
- Technology survey, selection and testing
- System integration
- Configuration and programming
- Piloting
- Transfer to regular operation
- Ongoing adaptation and refinement
Classified Sercices
- Business and IT Consulting (70)
- Framework
- Processes
- Security
- Structure
- Technologic
- Operational Support (61)
- Implementation
- Partners
- Project and Interim Management (67)
- Project implementation (63)
- Connections
- Database Connection (23)
- Integration of Software Components (28)
- Integration Programming (26)
- Interface Programming (16)
- Orchestration of Software Components (41)
- Implementations
- Operations
- Optimization
SUCCESSES
- Customized and highly efficient ERP, CRM and documentation system that supports the company’s operations in a flexible, adaptable, cost-effective, highly stable and future-proof manner, and supports work processes in the best possible way through automation and a reminder system
- High customer satisfaction in terms of contact tracking, service and secure documentation according to customer requirements
TECHNOLOGIES & METHODS
Classified List
- Data Communication
- Data Management
- Hardware & Architectures
- Methods & Frameworks
- Operating Systems
- Mac OS (50)
- Unix (several) (22)
- VM (several) (17)
- Programming Languages & Scripting
- Tools
RESPOSIBILITY
- Fully responsible implementation from planning and selection through customizing, programming and testing to operation and fine-tuning
GENERAL CONDITIONS
- Existing system solutions always lack adaptability, security requirements (cloud), cost requirements and integration capability for small and dynamic companies with specific operational and customer requirements
- Complete in-house production of an overall solution is too expensive and time-consuming
Further Classification
- Project Duration
- 5 Months
- Company Size
- Company Type
- Industries