A company in the healthcare sector was required by law to operate a quality management system and to provide regular evidence of its operation and application. This process was initially carried out on paper, but was a hindrance to everyday business and therefore needed to be mapped electronically so that it could be carried out […]
For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements. SERVICES Procedure List Needs analysis Technology analysis and selection Creation of a solution concept Cost forecast for […]
A company in the healthcare sector was faced with the problem that the very different hardware and software for business operations was becoming increasingly complex, leading to problems and outages that were no longer acceptable.An improvement was sought to ensure stable business operations and prevent failures. SERVICES Procedure List Inventory analysis Needs analysis Technology analysis […]
An intensive training course was required to inform a company’s IT administrators about the latest technologies, efficient infrastructure options and effective processes, as well as effective protection, backup and recovery measures, and to provide them with the necessary skills to deal with these. SERVICES Procedure List Assessment of the level of knowledge based on interviews […]
To increase the performance of the office operations of a company in the healthcare sector, which was already equipped by us with computer virtualization for full computer backups and uninterruptible hardware replacement, an increase in performance was required. There was also a desire to protect the entire IT system against power failures.The work could be […]
For the effective office operation of a company in the healthcare sector, it was necessary to set up a stable and secure IT infrastructure that meets the technical office requirements, integrates data backups into the operation without additional effort, is future-proof, cost-effective and can be monitored and maintained by the IT provider via remote maintenance. […]
Development of customized solutions for corporate resource planning (ERP), customer contact management (CRM) and the structured documentation of the company’s own content, as well as customer documentation, which can be generated automatically in different security variants for delivery to the customer.The systems were built on the basis of the Jira process tracking platform and the […]
A small company in the healthcare sector needs a stable IT infrastructure to ensure the smooth provision of services. Due to a variety of vendor software and resulting system requirements, legal requirements, conflicting requirements from third-party providers and uncertainty about operational stability, there is concern about secure operation. Due to the actual core task in […]
A medium-sized company in the resale sector identified problems in the company’s own IT, which was organized and operated by a small administration team. In order to solve the problem and ensure smooth 24/7 operation, it required a problem analysis, as well as advice and implementation to solve both the problems identified and, if necessary, […]