A medium-sized company in the resale sector identified problems in the company’s own IT, which was organized and operated by a small administration team. In order to solve the problem and ensure smooth 24/7 operation, it required a problem analysis, as well as advice and implementation to solve both the problems identified and, if necessary, other problems that came to light during the analysis.
SERVICES
Procedure List
- ACTUAL analysis
- Needs analysis
- Technology analysis and evaluation for replacement and expansion
- Solution concept
- Hardware and software organization
- Setup, installation and configuration of computer and network hardware, as well as operational software systems
- Setup, configuration and orchestration of the system landscape
- System tests
- Acceptance
- Operational support
Classified Sercices
- Business and IT Consulting (70)
- Processes
- Security
- Strategic
- Structure
- Technologic
- Operational Support (61)
- Communication
- Implementation
- Partners
- Introduction of Operating Partners (25)
- Placement of Operating Partners (21)
- Selection of Operating Partners (38)
- Support with new Operating Partners (21)
- Training
- Project and Interim Management (67)
- Projects
- Project implementation (63)
SUCCESSES
- Fail-safe IT landscape for 24/7 operation
- Reliable backup and recovery processes including regular functional tests and generation of alerts in the event of problems
- Flexible, expandable and future-proof infrastructure
- Easy scalability through the use of virtualization technologies
- Extremely satisfied customer and follow-up orders in other areas
TECHNOLOGIES & METHODS
Classified List
- Data Communication
- DNS (26)
- DynDNS (DDNS) (18)
- Ethernet (14)
- IMAP (27)
- Powerline (6)
- Router (20)
- SMTP (27)
- Switch (19)
- TCP/IP (19)
- VPN (23)
- Data Management
- Hardware & Architectures
- M1 (43)
- NAS (13)
- Pentium (and Successor) (46)
- Router (16)
- Server Hardware (33)
- UPS (10)
- Various Special Hardware (16)
- Methods & Frameworks
- Operating Systems
- iOS (14)
- Mac OS (50)
- Unix (several) (22)
- VM (several) (17)
- Windows (several)
- Windows Server (several)
- Programming Languages & Scripting
- Tools
RESPOSIBILITY
- Overall responsibility for the customer project from initial contact to acceptance and aftercare
GENERAL CONDITIONS
- Outdated hardware and network products with poor performance
- Undocumented and sometimes incorrect cabling
- Backup mechanisms that demonstrably did not work
- Unstable internet connections due to previously incorrect technology advice
Further Classification
- Project Duration
- 13 Months
- Company Size
- Company Type
- Industries