A company in the healthcare sector was required by law to operate a quality management system and to provide regular evidence of its operation and application. This process was initially carried out on paper, but was a hindrance to everyday business and therefore needed to be mapped electronically so that it could be carried out […]
A company in the animal feed trade needed to improve its online presence for closer customer contact. For this purpose, a concept was developed which, in addition to new offers on a newly designed responsive website, also provides customers with an app for mobile devices to download and makes all services available there as well. […]
For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements. SERVICES Procedure List Needs analysis Technology analysis and selection Creation of a solution concept Cost forecast for […]
An intensive training course was required to inform a company’s IT administrators about the latest technologies, efficient infrastructure options and effective processes, as well as effective protection, backup and recovery measures, and to provide them with the necessary skills to deal with these. SERVICES Procedure List Assessment of the level of knowledge based on interviews […]
For the effective office operation of a company in the healthcare sector, it was necessary to set up a stable and secure IT infrastructure that meets the technical office requirements, integrates data backups into the operation without additional effort, is future-proof, cost-effective and can be monitored and maintained by the IT provider via remote maintenance. […]
Development of customized solutions for corporate resource planning (ERP), customer contact management (CRM) and the structured documentation of the company’s own content, as well as customer documentation, which can be generated automatically in different security variants for delivery to the customer.The systems were built on the basis of the Jira process tracking platform and the […]
A small company in the healthcare sector needs a stable IT infrastructure to ensure the smooth provision of services. Due to a variety of vendor software and resulting system requirements, legal requirements, conflicting requirements from third-party providers and uncertainty about operational stability, there is concern about secure operation. Due to the actual core task in […]
Planning and development of a premium IT service company with a focus on small and medium-sized companies that are subject to increased protection and data protection requirements due to their mission and clientele. These are in particular companies and self-employed persons in the health sector, law firms and tax consultants.By offering a customized portfolio of […]
The eProcurement platform for the rescue services of a federal state is to be supported and further developed in terms of software and integration. The further developments relate in particular to the development of the highly complex process of procuring and equipping new ambulances with partially used equipment features from different suppliers and expansion stations. […]
The eProcurement platform for the entire public procurement system of a country must be supported and further developed in terms of software and integration. SERVICES Procedure List Customer support and requirements assessment Order prioritization and coordination with the development department Optimization of customer contact systems (ticketing/wiki) Process and structure analysis, as well as development, expansion […]