For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements.
SERVICES
Procedure List
- Needs analysis
- Technology analysis and selection
- Creation of a solution concept
- Cost forecast for acquisition and operation
- Acquisition and licensing of required software
- Installation, configuration and programming of extensions
- Testing
- Acceptance
- Support for content development and operation
Classified Sercices
- Business and IT Consulting (70)
- Processes
- Security
- Strategic
- Structure
- Technologic
- Operational Support (61)
- Communication
- Implementation
- Partners
- Introduction of Operating Partners (25)
- Placement of Operating Partners (21)
- Selection of Operating Partners (38)
- Support with new Operating Partners (21)
- Training
- Project and Interim Management (67)
- Customer
- Projects
- Project implementation (63)
SUCCESSES
- Software and structures for the creation, use and management of all customer documents
- Software, structures and processes for an effective system for general process tracking for all company processes with a rights concept to protect specific processes and groups
- Data and system backups of all administrative systems
TECHNOLOGIES & METHODS
Classified List
- Data Communication
- Data Management
- Hardware & Architectures
- Methods & Frameworks
- Operating Systems
- Programming Languages & Scripting
- Tools
RESPOSIBILITY
- Responsibility for the project from requirements analysis to operational support
GENERAL CONDITIONS
- Company without a standardized, operable and secure documentation system and without reliable process tracking
Further Classification
- Project Duration
- 6 Months
- Company Size
- Company Type
- Industries