A company in the healthcare sector was required by law to operate a quality management system and to provide regular evidence of its operation and application. This process was initially carried out on paper, but was a hindrance to everyday business and therefore needed to be mapped electronically so that it could be carried out […]
Concept development for the optimization and automation of business processes
A company in the premium automotive finishing and retail sector needed a concept plan for the improvement and (partial) automation of operational processes.Technologies and feasibilities were examined, concept and demonstrators created. SERVICES Procedure List Needs analysis Process analysis Customer coordination Market sounding Product and offer comparisons Product selection and solution modeling Mock-up creation and presentation […]
Establishment of a customized process tracking system and documentation platform
For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements. SERVICES Procedure List Needs analysis Technology analysis and selection Creation of a solution concept Cost forecast for […]
Targeted training of a team of IT administrators
An intensive training course was required to inform a company’s IT administrators about the latest technologies, efficient infrastructure options and effective processes, as well as effective protection, backup and recovery measures, and to provide them with the necessary skills to deal with these. SERVICES Procedure List Assessment of the level of knowledge based on interviews […]
Building a new, stable and secure infrastructure
For the effective office operation of a company in the healthcare sector, it was necessary to set up a stable and secure IT infrastructure that meets the technical office requirements, integrates data backups into the operation without additional effort, is future-proof, cost-effective and can be monitored and maintained by the IT provider via remote maintenance. […]
Development of a customer group-specific product portfolio to reduce costs, increase efficiency and provide marketing support
For a premium IT service provider, it was necessary to package services on the basis of recurring customer requirements in order to enable a structured and targeted offering in future customer business on the one hand and to achieve a higher margin through reuse and on the basis of successful services from the past on […]
Development of the data exchange platform ‘Easy Secure Data-transfer (ESD)’
There were no end-to-end, affordable and easy-to-use system solutions for secure and protected data transfer. Competitive offerings were limited to cloud solutions, some of which were not data protection compliant, products that were too complex to use, too limited in their application options, not generally usable in other software packages or simply too expensive.In order […]






