Concept development for the optimization and automation of business processes

A company in the premium automotive finishing and retail sector needed a concept plan for the improvement and (partial) automation of operational processes.Technologies and feasibilities were examined, concept and demonstrators created. SERVICES Procedure List Needs analysis Process analysis Customer coordination Market sounding Product and offer comparisons Product selection and solution modeling Mock-up creation and presentation […]

Establishment of a customized process tracking system and documentation platform

For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements. SERVICES Procedure List Needs analysis Technology analysis and selection Creation of a solution concept Cost forecast for […]

Infrastructure analysis and conversion with VoIP

A company in the healthcare sector needed an inventory and assessment, as well as a recommendation for action and implementation of any necessary measures. In addition, the telephone system was to be converted to VoIP. SERVICES Procedure List Inventory analysis Needs analysis Technology survey Concept development Cost forecast Implementation Acquisition and licensing of required software […]

Coordination and support of an online presence with interacting social media

A concept for online presentation and customer interaction was created as part of the marketing for the effective marketing of a financial consultancy. The core component here was a website with responsive design and interaction options, call-to-action and good search engine optimization (SEO), as well as the development of guidelines for use, success measurement and […]

Development of the data exchange platform ‘Easy Secure Data-transfer (ESD)’

There were no end-to-end, affordable and easy-to-use system solutions for secure and protected data transfer. Competitive offerings were limited to cloud solutions, some of which were not data protection compliant, products that were too complex to use, too limited in their application options, not generally usable in other software packages or simply too expensive.In order […]

Concept development and implementation coordination for the expansion of an online presence to present the diverse customer content

An umbrella foundation needs to be able to allow its sub-foundations to independently maintain and operate their own presentations of their foundations under the umbrella of the foundation. SERVICES Procedure List Needs analysis Concept development including setup and operation Coordination and control of implementation Testing Preparation for acceptance Training for maintenance by the sub-foundations Operational […]

Development of ERP, CRM and documentation systems for smooth business operations

Development of customized solutions for corporate resource planning (ERP), customer contact management (CRM) and the structured documentation of the company’s own content, as well as customer documentation, which can be generated automatically in different security variants for delivery to the customer.The systems were built on the basis of the Jira process tracking platform and the […]

Comprehensive infrastructure redesign for secure, stable and future-proof IT operations

A small company in the healthcare sector needs a stable IT infrastructure to ensure the smooth provision of services. Due to a variety of vendor software and resulting system requirements, legal requirements, conflicting requirements from third-party providers and uncertainty about operational stability, there is concern about secure operation. Due to the actual core task in […]