A company in the agricultural sector needed to improve its email-based business processes. A concept was therefore developed which, by means of roles and automated processes, allows seamless processing of customer inquiries and includes access hierarchies as well as vacation and substitution situations. SERVICES Procedure List Needs analysis Inventory analysis Concept development Implementation Operational support […]
The IT infrastructure of a company in the healthcare sector was outdated and consisted of isolated solutions that did not interact efficiently with each other. Third-party providers had only sold their own products and therefore many redundant systems were in operation, which interfered with each other.A concept was to be developed to optimize and streamline […]
A company in the premium automotive finishing and retail sector needed a concept plan for the improvement and (partial) automation of operational processes.Technologies and feasibilities were examined, concept and demonstrators created. SERVICES Procedure List Needs analysis Process analysis Customer coordination Market sounding Product and offer comparisons Product selection and solution modeling Mock-up creation and presentation […]
A large tax consultancy needed a solution for a better internet connection in order to be able to provide its services effectively due to a poor supply situation.The task was to find technological alternatives, help the company select the offer and implement the solution. SERVICES Procedure List Inventory analysis Technology analysis Provider survey and selection […]
A company in the animal feed trade needed to improve its online presence for closer customer contact. For this purpose, a concept was developed which, in addition to new offers on a newly designed responsive website, also provides customers with an app for mobile devices to download and makes all services available there as well. […]
A company had problems with customer communication. The previous solutions were not suitable for structured tracking and secure handling. Numerous consultations revealed that an email solution with suitable processes and structures was the most suitable solution to the problem and cost considerations also led to a final simple but tricky email-based solution for customer contact […]
A company in the healthcare sector wanted to simplify, streamline, optimize and future-proof its entire IT infrastructure. In particular, it wanted to stop operating its own hardware servers and outsource server operation in such a way that virtual machines are operated in a data center with appropriate performance and security guarantees. To this end, a […]
For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements. SERVICES Procedure List Needs analysis Technology analysis and selection Creation of a solution concept Cost forecast for […]
A company in the healthcare sector was faced with the problem that the very different hardware and software for business operations was becoming increasingly complex, leading to problems and outages that were no longer acceptable.An improvement was sought to ensure stable business operations and prevent failures. SERVICES Procedure List Inventory analysis Needs analysis Technology analysis […]
An intensive training course was required to inform a company’s IT administrators about the latest technologies, efficient infrastructure options and effective processes, as well as effective protection, backup and recovery measures, and to provide them with the necessary skills to deal with these. SERVICES Procedure List Assessment of the level of knowledge based on interviews […]