Development of ERP, CRM and documentation systems for smooth business operations

Development of customized solutions for corporate resource planning (ERP), customer contact management (CRM) and the structured documentation of the company’s own content, as well as customer documentation, which can be generated automatically in different security variants for delivery to the customer.The systems were built on the basis of the Jira process tracking platform and the […]

Comprehensive infrastructure redesign for secure, stable and future-proof IT operations

A small company in the healthcare sector needs a stable IT infrastructure to ensure the smooth provision of services. Due to a variety of vendor software and resulting system requirements, legal requirements, conflicting requirements from third-party providers and uncertainty about operational stability, there is concern about secure operation. Due to the actual core task in […]

Infrastructure conversion for 24/7 operation with server virtualization

A medium-sized company in the resale sector identified problems in the company’s own IT, which was organized and operated by a small administration team. In order to solve the problem and ensure smooth 24/7 operation, it required a problem analysis, as well as advice and implementation to solve both the problems identified and, if necessary, […]

Coordination of the development of a multiple online presence with performance measurement

An umbrella foundation needs the possibility of self-presentation for the acquisition of new foundations to be established under the foundation umbrella, as well as a platform for information about activities and opportunities. To increase the reach, social media must be integrated in such a way that maintenance can be carried out automatically from the website […]

Establishment and operation of a premium IT service provider for small and medium-sized companies with increased security requirements

Planning and development of a premium IT service company with a focus on small and medium-sized companies that are subject to increased protection and data protection requirements due to their mission and clientele. These are in particular companies and self-employed persons in the health sector, law firms and tax consultants.By offering a customized portfolio of […]

Coordination of the marketing of a novel medical device

In order to successfully market and sell a novel medical product, it was necessary for a company to plan and implement the appropriate measures for product success. It was of central importance that conventional marketing material could be provided on the one hand and that the necessary attention could be generated via online presence and […]

Structure and process design for a company to enable further organizational growth

A company in the energy sector, which was aiming to grow its workforce beyond 70 employees, needed suitable structures, processes and technology support for this step, as managing the company in the traditional way with a patchwork of technical support was no longer manageable from an organizational point of view. SERVICES Procedure List Analysis of […]

Complex process design in electronic procurement for emergency services

The eProcurement platform for the rescue services of a federal state is to be supported and further developed in terms of software and integration. The further developments relate in particular to the development of the highly complex process of procuring and equipping new ambulances with partially used equipment features from different suppliers and expansion stations. […]

Electronic procurement for the federal procurement of a country

The eProcurement platform for the entire public procurement system of a country must be supported and further developed in terms of software and integration. SERVICES Procedure List Customer support and requirements assessment Order prioritization and coordination with the development department Optimization of customer contact systems (ticketing/wiki) Process and structure analysis, as well as development, expansion […]