A small company in the healthcare sector wanted to fall back on a data backup due to a computer failure. As this was not available, an order was placed for immediate assistance and subsequent situation analysis.
Using system and process analyses, a data recovery was possible, but the analysis of the data backup processes revealed considerable deficits, which were subsequently discussed with the customer, commissioned and resolved.
SERVICES
Procedure List
- Inventory analysis
- Clarification of requirements
- Technology survey
- Technology selection
- Software installations
- Connection via VPN for decentralized backup and with cloud services
- Configuration of software components
- Programming of integrations and orchestration
- Programming of process sequences and configuration of monitoring
- Testing
- Acceptance
- Monitoring of regular operations
Classified Sercices
- Business and IT Consulting (70)
- Processes
- Security
- Strategic
- Structure
- Technologic
- Operational Support (61)
- Communication
- Implementation
- Partners
- Introduction of Operating Partners (25)
- Placement of Operating Partners (21)
- Selection of Operating Partners (38)
- Support with new Operating Partners (21)
- Training
- Project and Interim Management (67)
- Project implementation (63)
SUCCESSES
- Stable backup concept, based on GVS strategy
- Decentralized backups on customer-owned computers
- Additional backups on selected data centers as cloud services
- Backups of data, systems and system configurations for fast and complete disaster recovery
- Monitoring of backups through a reliable reporting system
- Satisfied customer
TECHNOLOGIES & METHODS
Classified List
- Data Communication
- Data Management
- Hardware & Architectures
- M1 (43)
- NAS (13)
- Pentium (and Successor) (46)
- Saas (Software As A Service) (8)
- Server Hardware (33)
- Thin Clients (9)
- Various Special Hardware (16)
- Methods & Frameworks
- Operating Systems
- iOS (14)
- Mac OS (50)
- VM (several) (17)
- Windows (several)
- Windows Desktop (several)
- Programming Languages & Scripting
- Tools
RESPOSIBILITY
- Overall responsibility for the customer project from initial contact to acceptance and aftercare
GENERAL CONDITIONS
- Backup processes were selective, not maintained and not monitored, which led to unnoticed total failure
- Customer was not adequately advised by any provider or software house
Further Classification
- Project Duration
- 3 Months
- Company Size
- Company Type
- Industries