Planning and development of a premium IT service company with a focus on small and medium-sized companies that are subject to increased protection and data protection requirements due to their mission and clientele. These are in particular companies and self-employed persons in the health sector, law firms and tax consultants.
By offering a customized portfolio of inexpensive but highly effective software modules for data backup and the necessary fail-safety with special consideration of the requirements of the
significantly higher data protection measures (German Social Security Code) and associated penalties, the supply gap for these companies can be closed.
The company was led from business planning through product and customer development to operations and has successfully established itself on the market.
SERVICES
Procedure List
- Preparation of the detailed business plan
- Market analyses
- Determination of customer groups and marketing channels
- Financial planning, ROI, etc.
- Development of partner network
- Drafting contracts for partners and customers
- Development of product portfolio, creating favorable but technically equivalent customer solution packages based on decades of IT experience and good partner evaluation and selection)
- Development of marketing, offline and online
- CI design and implementation
- Brand definition, development and legal protection
- Development of CRM, ERP, ticketing, remote control and remote supply
- Customer acquisition
- Customer care and support
- Product portfolio adjustment, expansion and maintenance
- Development of referral marketing through satisfied customers
Classified Sercices
- Business and IT Consulting (70)
- Framework
- Processes
- Security
- Structure
- Technologic
- Management Support (30)
- Operational Support (61)
- Communication
- Implementation
- Partners
- Introduction of Operating Partners (25)
- Selection of Operating Partners (38)
- Support with new Operating Partners (21)
- Training
- Project and Interim Management (67)
- Company
- Projects
- Project implementation (63)
- Connections
- Database Connection (23)
- Integration of Hardware Components (11)
- Integration of Software Components (28)
- Orchestration of Hardware Components (13)
- Orchestration of Software Components (41)
- Implementations
- Operations
- Optimization
- Team Set-Up, Management and Development (17)
- Improvement
- Preparation
SUCCESSES
- Successful company launch
- Successful customer acquisition
- Very good sales generation
- Tailor-made product portfolio
- Very high customer satisfaction (referral marketing outperforms online and offline customer acquisition)
- Crisis-stable partner network
TECHNOLOGIES & METHODS
Classified List
- Data Communication
- Data Management
- Hardware & Architectures
- Methods & Frameworks
- Operating Systems
- iOS (14)
- Unix (several) (22)
- VM (several) (17)
- Windows (several)
- Windows Desktop (several)
- Windows Server (several)
- Programming Languages & Scripting
- *-ML (5)
- Batch/Shellscripting (32)
- CURL (3)
- Functional Programming (18)
- Java (23)
- PHP (18)
- Visual Basic/VBA (10)
- Tools
RESPOSIBILITY
- Overall responsibility for founding and managing the company
GENERAL CONDITIONS
- Fast-moving technology sector
- Professional software packages for large companies unaffordable for the target clientele
- Customers previously mostly poorly supplied and therefore skeptical
- High customer demands despite desire to save on IT supply
Further Classification
- Project Duration
- 49 Months
- Company Size
- Company Type
- Industries