Planning and development of a premium IT service company with a focus on small and medium-sized companies that are subject to increased protection and data protection requirements due to their mission and clientele. These are in particular companies and self-employed persons in the health sector, law firms and tax consultants.By offering a customized portfolio of […]
Development of a tool for intelligent support of web-based processing of trouble tickets using ontology-based search mechanisms and development of a user interface for operation in the browser SERVICES Procedure List Project management of the CBR integration Needs analysis Stakeholder management Integration of a case-based system (CBR) and the workflow processes in Unix server environments […]