For a premium IT service provider, it was necessary to package services on the basis of recurring customer requirements in order to enable a structured and targeted offering in future customer business on the one hand and to achieve a higher margin through reuse and on the basis of successful services from the past on […]
A small company in the healthcare sector wanted to fall back on a data backup due to a computer failure. As this was not available, an order was placed for immediate assistance and subsequent situation analysis.Using system and process analyses, a data recovery was possible, but the analysis of the data backup processes revealed considerable […]
A small company in the healthcare sector needs a stable IT infrastructure to ensure the smooth provision of services. Due to a variety of vendor software and resulting system requirements, legal requirements, conflicting requirements from third-party providers and uncertainty about operational stability, there is concern about secure operation. Due to the actual core task in […]
A medium-sized company in the resale sector identified problems in the company’s own IT, which was organized and operated by a small administration team. In order to solve the problem and ensure smooth 24/7 operation, it required a problem analysis, as well as advice and implementation to solve both the problems identified and, if necessary, […]