Development of a customized QA system

A company in the healthcare sector was required by law to operate a quality management system and to provide regular evidence of its operation and application. This process was initially carried out on paper, but was a hindrance to everyday business and therefore needed to be mapped electronically so that it could be carried out […]

Concept development for IT streamlining and optimization

The IT infrastructure of a company in the healthcare sector was outdated and consisted of isolated solutions that did not interact efficiently with each other. Third-party providers had only sold their own products and therefore many redundant systems were in operation, which interfered with each other.A concept was to be developed to optimize and streamline […]

Concept development for the optimization and automation of business processes

A company in the premium automotive finishing and retail sector needed a concept plan for the improvement and (partial) automation of operational processes.Technologies and feasibilities were examined, concept and demonstrators created. SERVICES Procedure List Needs analysis Process analysis Customer coordination Market sounding Product and offer comparisons Product selection and solution modeling Mock-up creation and presentation […]

Establishment of a customized process tracking system and documentation platform

For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements. SERVICES Procedure List Needs analysis Technology analysis and selection Creation of a solution concept Cost forecast for […]

Establishment and implementation of secure network and data backup operations in a heterogeneous hardware and software environment

A company in the healthcare sector was faced with the problem that the very different hardware and software for business operations was becoming increasingly complex, leading to problems and outages that were no longer acceptable.An improvement was sought to ensure stable business operations and prevent failures. SERVICES Procedure List Inventory analysis Needs analysis Technology analysis […]

Targeted training of a team of IT administrators

An intensive training course was required to inform a company’s IT administrators about the latest technologies, efficient infrastructure options and effective processes, as well as effective protection, backup and recovery measures, and to provide them with the necessary skills to deal with these. SERVICES Procedure List Assessment of the level of knowledge based on interviews […]

Coordination and support of an online presence with interacting social media

A concept for online presentation and customer interaction was created as part of the marketing for the effective marketing of a financial consultancy. The core component here was a website with responsive design and interaction options, call-to-action and good search engine optimization (SEO), as well as the development of guidelines for use, success measurement and […]

Increasing the efficiency of a company’s online connection in rural areas

The Internet connection of a consulting firm was poor due to its rural location and posed a problem for customer care. This deficiency was to be remedied SERVICES Procedure List Inventory analysis Technology analysis, comparison and selection Coordination of the acquisition of required hardware and software Configuration and testing of the systems and real processes […]