For a company in the retail sector, the task is to set up a documentation platform and a ticketing system for tracking processes for different and user groups with an individual rights concept that meets the customer’s requirements. SERVICES Procedure List Needs analysis Technology analysis and selection Creation of a solution concept Cost forecast for […]
Infrastructure analysis and conversion with VoIP
A company in the healthcare sector needed an inventory and assessment, as well as a recommendation for action and implementation of any necessary measures. In addition, the telephone system was to be converted to VoIP. SERVICES Procedure List Inventory analysis Needs analysis Technology survey Concept development Cost forecast Implementation Acquisition and licensing of required software […]
Infrastructure analysis and endpoint protection
The IT infrastructure of a tax firm has not yet been secured, without data backups and documentation. From the managing director’s point of view, the performance is also too weak.An order is placed for analysis, solution generation and implementation. SERVICES Procedure List Inventory analysis Needs analysis Creation of a concept with various alternative solutions Cost […]
Setting up mobile work with network access and suitable data backup mechanisms
A law firm needed a fundamental analysis and evaluation of its IT infrastructure and processes, as well as a solution to improve mobile working without compromising data security. SERVICES Procedure List Inventory analysis Needs analysis Creation of a solution concept Cost forecast Selection and acquisition of required software Programming of suitable integration and control processes […]
Establishment and implementation of secure network and data backup operations in a heterogeneous hardware and software environment
A company in the healthcare sector was faced with the problem that the very different hardware and software for business operations was becoming increasingly complex, leading to problems and outages that were no longer acceptable.An improvement was sought to ensure stable business operations and prevent failures. SERVICES Procedure List Inventory analysis Needs analysis Technology analysis […]
Building a new, stable and secure infrastructure
For the effective office operation of a company in the healthcare sector, it was necessary to set up a stable and secure IT infrastructure that meets the technical office requirements, integrates data backups into the operation without additional effort, is future-proof, cost-effective and can be monitored and maintained by the IT provider via remote maintenance. […]
Coordination and support of an online presence with interacting social media
A concept for online presentation and customer interaction was created as part of the marketing for the effective marketing of a financial consultancy. The core component here was a website with responsive design and interaction options, call-to-action and good search engine optimization (SEO), as well as the development of guidelines for use, success measurement and […]
Planning and implementation of secure external access to a protected merchandise management system
An existing merchandise management system of a reseller company should also be accessed externally with high performance and also be set up to be fail-safe by means of synchronization for a failover. SERVICES Procedure List Inventory analysis Technology analysis and selection Technical implementation by connecting external V-servers, creation and synchronous orchestration of scripts Establishment of […]
Concept development and implementation coordination for the expansion of an online presence to present the diverse customer content
An umbrella foundation needs to be able to allow its sub-foundations to independently maintain and operate their own presentations of their foundations under the umbrella of the foundation. SERVICES Procedure List Needs analysis Concept development including setup and operation Coordination and control of implementation Testing Preparation for acceptance Training for maintenance by the sub-foundations Operational […]
Setting up multiple data and computer backups at decentralized locations after a critical IT failure
A small company in the healthcare sector wanted to fall back on a data backup due to a computer failure. As this was not available, an order was placed for immediate assistance and subsequent situation analysis.Using system and process analyses, a data recovery was possible, but the analysis of the data backup processes revealed considerable […]









