For the complete reorientation of a technology consulting company, it was necessary to describe, expand, and supplement the existing offerings in such a way that the broad selection of business customers in terms of industry, company size, and type could be addressed in a convincing and targeted manner. In particular, it was necessary to structure the customer offerings in a sufficiently differentiated manner in order to harmoniously integrate existing and new service offerings. To this end, case studies, project services, and expertise of the company were prepared, analyzed, revised, and prepared for marketing, as well as transferred from databases into a structure that allows for future maintenance and is integrated into online presences. The entire CI was revised and adapted to the new corporate orientation.
In addition, the company was incorporated and integrated into the corporate structure of a holding company, which will harmonize this company’s offerings with those of other divisions in the future and ensure synergy effects.
SERVICES
Procedure List
- Inventory
- Needs analysis
- Concept development
- Customer coordination
- Development of service model and marketing concept
- Creation and preparation of existing expertise and project descriptions, as well as harmonization
- Creation of product and service offerings tailored to target customers
- Market segment-specific distribution of offerings
- Business planning with financial planning, marketing, and market launch of the new product and service offerings
- Support during introduction and implementation
- Business consulting and support during integration into the future parent company
Classified Sercices
- Business and IT Consulting (70)
- Framework
- Processes
- Security
- Structure
- Technologic
- Management Support (30)
- Personnel
- Strategy
- Operational Support (61)
- Communication
- Implementation
- Partners
- Project and Interim Management (67)
- Project implementation (63)
SUCCESSES
- Complete and harmonized service descriptions in maintainable databases
- Efficient maintenance and adaptation processes for the various customer offerings
- Flexible process models for customer care and service
- Comprehensive business processes coordinated with customers
- Smooth thematic and structural integration into the parent company
- Extremely satisfied customer
TECHNOLOGIES & METHODS
Classified List
- Data Management
- Hardware & Architectures
- Methods & Frameworks
- Operating Systems
- Programming Languages & Scripting
- Tools
RESPOSIBILITY
- Overall project responsibility
- Partner coordination
- Coordination and integration of all partners
- Technology, structure and process consulting
GENERAL CONDITIONS
- Very rapidly developing markets
- Strong competitive environment
- Very extensive range of services
- Targeted customer approach required
- Processes must be designed to be highly efficient
- Controlling must be integrated
- Coordination of topics with sister companies and parent company
Further Classification
- Project Duration
- 7 Months
- Company Size
- Company Type
- Industries
