A company in the healthcare sector was faced with the problem that the very different hardware and software for business operations was becoming increasingly complex, leading to problems and outages that were no longer acceptable.
An improvement was sought to ensure stable business operations and prevent failures.
SERVICES
Procedure List
- Inventory analysis
- Needs analysis
- Technology analysis including consultation with manufacturers and third-party providers
- Concept development
- Cost forecast
- Procurement of hardware and software
- Hardware installations
- Software installation, integration and orchestration
- Setting up backup structures and processes for secure data backups inside and outside the company
- Setup and commissioning of secure remote maintenance
- Comprehensive documentation of structures and processes with secure password management
- Training of the IT manager
- Operational support
Classified Sercices
- Business and IT Consulting (70)
- Processes
- Security
- Strategic
- Structure
- Technologic
- Operational Support (61)
- Communication
- Implementation
- Partners
- Introduction of Operating Partners (25)
- Placement of Operating Partners (21)
- Selection of Operating Partners (38)
- Support with new Operating Partners (21)
- Training
- Project and Interim Management (67)
- Project implementation (63)
- Connections
- Database Connection (23)
- Integration of Hardware Components (11)
- Integration of Software Components (28)
- Orchestration of Hardware Components (13)
- Orchestration of Software Components (41)
- Operations
- Optimization
- Rescue Operations (18)
- Structural
SUCCESSES
- Establishment of smooth, orderly, documented and fully integrated corporate IT operations
- Reliable data backups and tested recovery
- Relieved and satisfied managing director
TECHNOLOGIES & METHODS
Classified List
- Data Communication
- DNS (26)
- DSL (15)
- DynDNS (DDNS) (18)
- Ethernet (14)
- HTTP (32)
- IMAP (27)
- Powerline (6)
- RDP (6)
- Router (20)
- RPC (7)
- SMTP (27)
- SSL (40)
- Switch (19)
- TCP/IP (19)
- TLS (33)
- VoIP (13)
- VPN (23)
- Data Management
- Hardware & Architectures
- M1 (43)
- NAS (13)
- Pentium (and Successor) (46)
- Router (16)
- Server Hardware (33)
- Switches (13)
- TC Servers (13)
- Thin Clients (9)
- UPS (10)
- Various Special Hardware (16)
- Operating Systems
- iOS (14)
- Mac OS (50)
- Unix (several) (22)
- VM (several) (17)
- Windows (several)
- Windows Desktop (several)
- Programming Languages & Scripting
- Tools
RESPOSIBILITY
- Responsibility for the project from inventory analysis to operational support
GENERAL CONDITIONS
- The managing director has built up and designed the IT himself based on his interest in IT and his level of knowledge from his free time
- Hardware and software providers have created isolated solutions that have led to partly redundant hardware, software and processes, resulting in mutual problems
- There was no overarching IT consulting
Further Classification
- Project Duration
- 10 Months
- Company Size
- Company Type
- Industries
