Electronic procurement for the federal procurement of a country

The eProcurement platform for the entire public procurement system of a country must be supported and further developed in terms of software and integration. SERVICES Procedure List Customer support and requirements assessment Order prioritization and coordination with the development department Optimization of customer contact systems (ticketing/wiki) Process and structure analysis, as well as development, expansion […]

The eProcurement platform for the entire public procurement system of a country must be supported and further developed in terms of software and integration.

SERVICES

  • Customer support and requirements assessment
  • Order prioritization and coordination with the development department
  • Optimization of customer contact systems (ticketing/wiki)
  • Process and structure analysis, as well as development, expansion and conversion of the company’s own tool structures, processes, plug-ins and integrations
  • Strategy consulting for company management

SUCCESSES

  • Successful implementation of customer requirements and high customer satisfaction through high cost savings and good support
  • Successful integration of suitable further development ideas into the company’s own procurement platforms and thus generation of competitive advantages, performance improvements and cost savings

RESPOSIBILITY

  • Key account management for major strategic customers
  • Coordination of core product development with customer requirements

GENERAL CONDITIONS

  • Largest operated expansion stage of the product with over 12,000 users, more than €250,000 annual platform volume, 3,500 clients and cluster operation

Do you have any questions about the project or our services? Feel free to get in touch! - We will be happy to answer them.

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