Due to a failure of the telecommunications system, a company wanted an inventory of the system environment, including affected ICT components.
This was commissioned.
SERVICES
Procedure List
- Inventory
- Incident analysis
- Solution concept and repair proposal for defects found
Classified Sercices
- Business and IT Consulting (70)
- Security
- Structure
- Technologic
- Operational Support (61)
- Implementation
- Partners
- Project and Interim Management (67)
- Projects
SUCCESSES
- The root cause analysis for the failure carried out during the inventory provided an error that could be repaired. This was communicated to the customer as a simple quick fix
- The customer is very happy about the openness, which he does not know from other providers, and was able to solve his problem independently.
- The customer will make use of our service for further requests
TECHNOLOGIES & METHODS
Classified List
- Data Communication
- DNS (26)
- DSL (15)
- DynDNS (DDNS) (18)
- HTTP (32)
- ISDN (5)
- Router (20)
- SSL (40)
- Switch (19)
- TCP/IP (19)
- TLS (33)
- VoIP (13)
- VPN (23)
- Hardware & Architectures
- Methods & Frameworks
- Operating Systems
- Mac OS (50)
- Windows (several)
- Windows Desktop (several)
- Tools
RESPOSIBILITY
- Responsibility for the concept project
GENERAL CONDITIONS
- An older IT infrastructure in need of an overhaul
Further Classification
- Project Duration
- 1 Month
- Company Size
- Company Type
- Industries