BRIEF DESCRIPTION
Network and computer administration in a hybrid IT research environment with maintenance, optimization and extensions, as well as individual customer support
SERVICES
- Customer consulting and customer support ( including training)
- Account administration
- Software and network installations
- Process optimization
- Error analysis and rectification (troubleshooting)
- Backup & recovery
- Hardware installation of computers and network components
SUCCESSES
- Ensuring uninterrupted IT operations
- Successful performance optimization of the existing system landscape
- Successful expansions, new installations and process designs
- Conflict resolution in the IT and customer environment
- Increasing customer satisfaction
- Cost reduction of IT operations
TECHNOLOGIES & METHODS
RESPOSIBILITY
- Fully responsible for system and network administration
GENERAL CONDITIONS
- More than 3 partly hybrid computer networks with more than 50 computers and network components
- Different server and client computers and computer architectures, as well as operating systems
- Complex performance, backup, recovery and fail-over processes
- Latest technologies in hardware and software in research operations
- Project Duration
- 40 Months