In order to reduce and simplify the interfaces of the 60 IT systems carrying specialist data, which cause problems particularly during system updates, a standardized communication platform was designed and specified, which should also serve to persist the company’s specialist knowledge. SERVICES Procedure List Specification of the technical entities in the system exchange in a […]
Global introduction of a standardized project and resource management platform
For the worldwide introduction of a uniform project and resource management tool, which is mandatory for over 400 strategic projects and is available to over 2000 users, the overall project management was advised on the one hand and the authorization concept was fully developed as a critical core element on the other. SERVICES Procedure List […]
Increased efficiency in ticket processing for a global industrial company
Development of a tool for intelligent support of web-based processing of trouble tickets using ontology-based search mechanisms and development of a user interface for operation in the browser SERVICES Procedure List Project management of the CBR integration Needs analysis Stakeholder management Integration of a case-based system (CBR) and the workflow processes in Unix server environments […]
Automation and quality improvement through AI in automotive production
Various special hardware system development for the automatic detection and evaluation of bodywork damage in production for automatic quality assurance based on training examples using special cameras, depth analyses and mathematical models. SERVICES Procedure List Needs analysis Integration of a case-based system (CBR) for decision support Ontology development Modeling and system configuration Customer consulting Classified […]




