
BRIEF DESCRIPTION
For the effective office operation of a company in the healthcare sector, it was necessary to set up a stable and secure IT infrastructure that meets the technical office requirements, integrates data backups into the operation without additional effort, is future-proof, cost-effective and can be monitored and maintained by the IT provider via remote maintenance.

SERVICES
- Stocktaking
- Needs analysis
- Technology selection
- Cost forecast
- Procurement of hardware and software
- Network and hardware installations
- Software installation, integration and orchestration
- Setting up backup structures and processes for secure data backups inside and outside the company
- Setup and commissioning of secure remote maintenance
- Comprehensive documentation of structures and processes with secure password management
- Employee training
- Operational support
- Business and IT Consulting (70)
- Processes
- Security
- Strategic
- Structure
- Technologic
- Operational Support (61)
- Communication
- Implementation
- Partners
- Introduction of Operating Partners (25)
- Placement of Operating Partners (21)
- Selection of Operating Partners (38)
- Support with new Operating Partners (21)
- Training
- Project and Interim Management (67)
- Company
- Customer
- Projects
- Project implementation (63)

SUCCESSES
- Highly stable and secure IT infrastructure
- Efficient and maintenance-free backup strategy for data and entire computers through virtualization, as well as tested disaster recovery
- Significant increase in efficiency within the work processes
- Clear IT structures for all employees
- Secure operation that is protected against user errors
- Highly satisfied customer who places follow-up orders

TECHNOLOGIES & METHODS
- Data Communication
- DNS (26)
- DSL (15)
- DynDNS (DDNS) (18)
- Ethernet (14)
- IMAP (27)
- LTE (5)
- Powerline (6)
- RDP (6)
- Router (20)
- SMTP (27)
- Switch (19)
- TCP/IP (19)
- Trunking (6)
- VoIP (13)
- VPN (23)
- Data Management
- Hardware & Architectures
- M1 (43)
- NAS (13)
- Pentium (and Successor) (46)
- Router (16)
- Server Hardware (33)
- Switches (13)
- TC Servers (13)
- Thin Clients (9)
- UPS (10)
- Various Special Hardware (16)
- Methods & Frameworks
- Operating Systems
- Mac OS (50)
- Unix (several) (22)
- VM (several) (17)
- Windows (several)
- Windows Server (several)
- Programming Languages & Scripting
- Tools
- Acronis Backup (14)
- Acronis SnapDeploy (7)
- Apache (23)
- Apache Tomcat (21)
- Atlassian Confluence (23)
- Atlassian Crowd (7)
- Atlassian Jira (24)
- Bitdefender (14)
- crontab (12)
- Filecloud (12)
- GhettoVCB (9)
- gzip (17)
- Kaseya (10)
- Libre Office (17)
- MS Exchange (13)
- MS Office (60)
- RegEx (10)
- ssh (12)
- vi (17)
- VLC (14)
- VM-Ware (6)
- xterm (12)

RESPOSIBILITY
- Responsibility for the project from inventory to operational support

GENERAL CONDITIONS
- Fragile IT infrastructure without documentation of structures or processes
- Overstretched customer who has not been advised or has been poorly advised by IT service providers to date
- Demanding office operations that do not allow any downtime
- Project Duration
- 2 Months
- Company Size
- Company Type
- Industries