Fault analysis, concept design and repair assistance after system failure

BRIEF DESCRIPTION Due to a failure of the telecommunications system, a company wanted an inventory of the system environment, including affected ICT components.This was commissioned. SERVICES Inventory Incident analysis Solution concept and repair proposal for defects found SUCCESSES The root cause analysis for the failure carried out during the inventory provided an error that could […]

Conversion of an outdated billing system

BRIEF DESCRIPTION For a company in the healthcare sector, the outdated billing system was to be replaced by a new one. To this end, all necessary agreements with the software provider were to be made and a solution implemented that would fit into the infrastructure landscape and also take into account the existing data backups, […]

Complete IT infrastructure redesign with virtual servers, data and computer backups, as well as protection and fail-safes

BRIEF DESCRIPTION A company in the healthcare sector needed to make its own IT infrastructure secure, stable and legally compliant. The company has a number of high-performance computers, CAD/CAM systems and laser-supported 3D scanners and milling machines, but felt overwhelmed with the areas of infrastructure protection, backup and recovery, as well as stable IT operations […]

Conception of a high-performance bundled Internet connection

BRIEF DESCRIPTION A telecommunications system based on ISDN with a system connection is to be prepared for the expected IP changeover for a company in the tax consultancy sector. Alternatively, a solution concept for operation with SIP trunk was desired. SERVICES Needs analysis Technology survey Concept development with different solution variants Cost forecast Concept handover […]

Establishing an infrastructure and suitable processes for networking and securing device data

BRIEF DESCRIPTION Due to legal hygiene regulations, all treatment devices of a company in the healthcare sector must record the work assignments including sensor data and store them appropriately, as these must be kept available for inspections.Hardware and software networking, integration and programming are required for orderly, data-protected and computer-based filing in order to eliminate […]

Development of a customized QA system

BRIEF DESCRIPTION A company in the healthcare sector was required by law to operate a quality management system and to provide regular evidence of its operation and application. This process was initially carried out on paper, but was a hindrance to everyday business and therefore needed to be mapped electronically so that it could be […]

Development of email and role-based processing coordination

BRIEF DESCRIPTION A company in the agricultural sector needed to improve its email-based business processes. A concept was therefore developed which, by means of roles and automated processes, allows seamless processing of customer inquiries and includes access hierarchies as well as vacation and substitution situations. SERVICES Needs analysis Inventory analysis Concept development Implementation Operational support […]

Concept development for IT streamlining and optimization

BRIEF DESCRIPTION The IT infrastructure of a company in the healthcare sector was outdated and consisted of isolated solutions that did not interact efficiently with each other. Third-party providers had only sold their own products and therefore many redundant systems were in operation, which interfered with each other.A concept was to be developed to optimize […]

Concept development for the optimization and automation of business processes

BRIEF DESCRIPTION A company in the premium automotive finishing and retail sector needed a concept plan for the improvement and (partial) automation of operational processes.Technologies and feasibilities were examined, concept and demonstrators created. SERVICES Needs analysis Process analysis Customer coordination Market sounding Product and offer comparisons Product selection and solution modeling Mock-up creation and presentation […]