BRIEF DESCRIPTION An intensive training course was required to inform a company’s IT administrators about the latest technologies, efficient infrastructure options and effective processes, as well as effective protection, backup and recovery measures, and to provide them with the necessary skills to deal with these. SERVICES Assessment of the level of knowledge based on interviews […]
Development of a customer group-specific product portfolio to reduce costs, increase efficiency and provide marketing support
BRIEF DESCRIPTION For a premium IT service provider, it was necessary to package services on the basis of recurring customer requirements in order to enable a structured and targeted offering in future customer business on the one hand and to achieve a higher margin through reuse and on the basis of successful services from the […]