BRIEF DESCRIPTION For a premium IT service provider, it was necessary to package services on the basis of recurring customer requirements in order to enable a structured and targeted offering in future customer business on the one hand and to achieve a higher margin through reuse and on the basis of successful services from the […]
Development of the data exchange platform ‘Easy Secure Data-transfer (ESD)’
BRIEF DESCRIPTION There were no end-to-end, affordable and easy-to-use system solutions for secure and protected data transfer. Competitive offerings were limited to cloud solutions, some of which were not data protection compliant, products that were too complex to use, too limited in their application options, not generally usable in other software packages or simply too […]
Concept development and implementation coordination for the expansion of an online presence to present the diverse customer content
BRIEF DESCRIPTION An umbrella foundation needs to be able to allow its sub-foundations to independently maintain and operate their own presentations of their foundations under the umbrella of the foundation. SERVICES Needs analysis Concept development including setup and operation Coordination and control of implementation Testing Preparation for acceptance Training for maintenance by the sub-foundations Operational […]
Development of ERP, CRM and documentation systems for smooth business operations
BRIEF DESCRIPTION Development of customized solutions for corporate resource planning (ERP), customer contact management (CRM) and the structured documentation of the company’s own content, as well as customer documentation, which can be generated automatically in different security variants for delivery to the customer.The systems were built on the basis of the Jira process tracking platform […]
Coordination of the development of a multiple online presence with performance measurement
BRIEF DESCRIPTION An umbrella foundation needs the possibility of self-presentation for the acquisition of new foundations to be established under the foundation umbrella, as well as a platform for information about activities and opportunities. To increase the reach, social media must be integrated in such a way that maintenance can be carried out automatically from […]
Establishment and operation of a premium IT service provider for small and medium-sized companies with increased security requirements
BRIEF DESCRIPTION Planning and development of a premium IT service company with a focus on small and medium-sized companies that are subject to increased protection and data protection requirements due to their mission and clientele. These are in particular companies and self-employed persons in the health sector, law firms and tax consultants.By offering a customized […]
Coordination of the marketing of a novel medical device
BRIEF DESCRIPTION In order to successfully market and sell a novel medical product, it was necessary for a company to plan and implement the appropriate measures for product success. It was of central importance that conventional marketing material could be provided on the one hand and that the necessary attention could be generated via online […]
Structure and process design for a company to enable further organizational growth
BRIEF DESCRIPTION A company in the energy sector, which was aiming to grow its workforce beyond 70 employees, needed suitable structures, processes and technology support for this step, as managing the company in the traditional way with a patchwork of technical support was no longer manageable from an organizational point of view. SERVICES Analysis of […]
Complex process design in electronic procurement for emergency services
BRIEF DESCRIPTION The eProcurement platform for the rescue services of a federal state is to be supported and further developed in terms of software and integration. The further developments relate in particular to the development of the highly complex process of procuring and equipping new ambulances with partially used equipment features from different suppliers and […]
Electronic procurement for the federal procurement of a country
BRIEF DESCRIPTION The eProcurement platform for the entire public procurement system of a country must be supported and further developed in terms of software and integration. SERVICES Customer support and requirements assessment Order prioritization and coordination with the development department Optimization of customer contact systems (ticketing/wiki) Process and structure analysis, as well as development, expansion […]