BRIEF DESCRIPTION Due to a failure of the telecommunications system, a company wanted an inventory of the system environment, including affected ICT components.This was commissioned. SERVICES Inventory Incident analysis Solution concept and repair proposal for defects found SUCCESSES The root cause analysis for the failure carried out during the inventory provided an error that could […]
Conversion of an outdated billing system
BRIEF DESCRIPTION For a company in the healthcare sector, the outdated billing system was to be replaced by a new one. To this end, all necessary agreements with the software provider were to be made and a solution implemented that would fit into the infrastructure landscape and also take into account the existing data backups, […]
Complete IT infrastructure redesign with virtual servers, data and computer backups, as well as protection and fail-safes
BRIEF DESCRIPTION A company in the healthcare sector needed to make its own IT infrastructure secure, stable and legally compliant. The company has a number of high-performance computers, CAD/CAM systems and laser-supported 3D scanners and milling machines, but felt overwhelmed with the areas of infrastructure protection, backup and recovery, as well as stable IT operations […]
Development of email and role-based processing coordination
BRIEF DESCRIPTION A company in the agricultural sector needed to improve its email-based business processes. A concept was therefore developed which, by means of roles and automated processes, allows seamless processing of customer inquiries and includes access hierarchies as well as vacation and substitution situations. SERVICES Needs analysis Inventory analysis Concept development Implementation Operational support […]
Establishment of an online presence with a wide range of services and an app for greater customer loyalty
BRIEF DESCRIPTION A company in the animal feed trade needed to improve its online presence for closer customer contact. For this purpose, a concept was developed which, in addition to new offers on a newly designed responsive website, also provides customers with an app for mobile devices to download and makes all services available there […]
Development of a simple e-mail system for secure customer contact and communication
BRIEF DESCRIPTION A company had problems with customer communication. The previous solutions were not suitable for structured tracking and secure handling. Numerous consultations revealed that an email solution with suitable processes and structures was the most suitable solution to the problem and cost considerations also led to a final simple but tricky email-based solution for […]
Comprehensive concept for restructuring the IT infrastructure of a company with different locations
BRIEF DESCRIPTION A company in the healthcare sector wanted to simplify, streamline, optimize and future-proof its entire IT infrastructure. In particular, it wanted to stop operating its own hardware servers and outsource server operation in such a way that virtual machines are operated in a data center with appropriate performance and security guarantees. To this […]
Establishment and implementation of secure network and data backup operations in a heterogeneous hardware and software environment
BRIEF DESCRIPTION A company in the healthcare sector was faced with the problem that the very different hardware and software for business operations was becoming increasingly complex, leading to problems and outages that were no longer acceptable.An improvement was sought to ensure stable business operations and prevent failures. SERVICES Inventory analysis Needs analysis Technology analysis […]
Increasing the efficiency of a company’s online connection in rural areas
BRIEF DESCRIPTION The Internet connection of a consulting firm was poor due to its rural location and posed a problem for customer care. This deficiency was to be remedied SERVICES Inventory analysis Technology analysis, comparison and selection Coordination of the acquisition of required hardware and software Configuration and testing of the systems and real processes […]
Establishment of secure and simple data transfer for business customer exchange with high legal security requirements
BRIEF DESCRIPTION Ein Unternehmen im Gesundheitswesen benötigte die Möglichkeit, Daten sicher mit den Kunden austauschen zu können. Hierzu ist auch eine einfache ‘Auffang-Website’ zu gestalten. Diese wird als ‘Visitenkarten-Website’ errichtet, beinhatet Kontaktmöglichkeiten und wird zum Sicheren Datentransfer verlinkt. SERVICES Bedarfsanalyse Auswahl eines Partnerunternehmens zur Erstellung der Website Koordination und Test der Website-Erstellung Aufbau und Einsatz […]