Realization of an easy-to-use and highly secure data transfer for a company’s customer data exchange

BRIEF DESCRIPTION A company in the healthcare sector needed to be able to exchange data securely with its customers. Since the customers have to send the data, secure transmission by the company to the customers is not sufficient. Instead, all customers would need to purchase, install and learn how to use secure sending software. The […]

BRIEF DESCRIPTION

A company in the healthcare sector needed to be able to exchange data securely with its customers. Since the customers have to send the data, secure transmission by the company to the customers is not sufficient. Instead, all customers would need to purchase, install and learn how to use secure sending software. The company cannot impose this requirement on its customers under any circumstances. Existing solutions are too complicated to use at this time and therefore unreasonable for customers.

SUCCESSES

  • A simple, customer-specific and password-protected ‘drop-in option’ on a website branded for the customer via generally available browsers was successfully implemented as an operable solution for its customers
  • The company’s customers are delighted with the ease of use
  • The client company is highly satisfied

RESPOSIBILITY

  • Responsibility for the project from needs analysis to operational support

GENERAL CONDITIONS

  • Need for easy-to-use and secure data transmission for the company’s customers
  • Secure data traffic from available providers previously too complicated, too limited or too expensive

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